Admin Panel

Dashboard

Overview of your system

Total Users

Total Teams

Total Tickets

Active Users

Broadcast Message

Post a message visible to all users in the main app

Recent Activity

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User Management

Manage system users and permissions

Reset User Password

Send a password reset email to a user

Ping a User

Send an immediate real-time notification

All Users

Manage user accounts and permissions

Total: 0 users

User	Email	Team	Status	Actions

Team Management

Create and manage teams, assign leaders and members

All Teams

Total: 0 teams

Team	Leader	Members	Status	Actions

Ticket Management

Browse, search, filter and manage tickets

Search subject

Username

Status

Priority

Tag

Ticket Form Settings

Customize the ticket creation bar per team

Select Team:

Analytics & Reports

Generate reports and analyze performance

User Activity Log

Generate or export detailed point history for a user

Team Member

Start Date

End Date

Weekly Score History

Review or export a user's total weekly scores

Team Member

Start Date

End Date

KPI Analysis & Recommendations

Analyze team performance and get fair KPI recommendations based on weekly averages and trends

Analysis Start Date

Analysis End Date

Dashboard

Broadcast Message

Recent Activity

User Activity Log

User Management

Reset User Password

Ping a User

All Users

Team Management

All Teams

Ticket Management

Bulk Delete by Period

📚 Training Management

Assign Training Session

Active Training Assignments

Ticket Form Settings

Shift Requirement

Form Fields

Ticket Sources

Ticket Tags

Analytics & Reports

User Activity Log

Weekly Score History

KPI Analysis & Recommendations

Attendance Management

Attendance Report

Dashboard

Broadcast Message

Recent Activity

User Activity Log

User Management

Reset User Password

Ping a User

All Users

Team Management

All Teams

Ticket Management

Bulk Delete by Period

📚 Training Management

Assign Training Session

Active Training Assignments

Ticket Form Settings

Shift Requirement

Form Fields

Ticket Sources

Ticket Tags

Analytics & Reports

User Activity Log

Weekly Score History

KPI Analysis & Recommendations

Attendance Management

Attendance Report

Create New User

Edit User

Block User

Delete User

Assign Training Session

Edit Assignment

Create New Team

Edit Team

Members —