TeamsOps

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TeamsOps

Internal Operations Platform · v2.0

About

TeamsOps is a real-time internal operations platform built for support teams. It centralises ticket management, team scheduling, performance tracking, and knowledge sharing into a single fast, mobile-friendly workspace.

🎫 Ticket Lifecycle 🏆 Leaderboard & Badges 📅 Shift Management 📚 Knowledge Base 📊 Team Analytics 🔔 Real-time Alerts 📱 PWA Mobile App 👥 Presence Tracking

Support

✉️

support@teamsops.net

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Team Schedule

Default Weekly Schedule

Click a cell to toggle Working/Off. Click time to edit shift hours. Changes apply to all future weeks unless overridden.

Completed History

Attendance Report

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Details

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Date

Time

My Performance

Hall of Fame 👑

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⚙️ Settings

Team Stats

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Analytics Dashboard

Stats For:

Quick Actions

🏖️

Upcoming Absences

⚠️

Schedule Adjustments

🚀

Deployments & Meetings

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✅ Ticket Completely Done ⏰ No Reply Since a Week 🔁 Duplicate Ticket ❌ Invalid/Not Applicable 📝 Other Reason

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⏸️ Set Your Status

☕

Coffee Break

5-15 minutes

🍔

Lunch Break

30-60 minutes

👔

In Meeting

15-60 minutes

🚶

Away

5-30 minutes

🚻

Personal

5-10 minutes

⏸️

Other

Custom

Expected Duration

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⏱️

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